Virtual Office
WHAT IS A VIRTUAL OFFICE?
Virtual offices make it easy to run a business without committing to a traditional office lease. You get a professional address, support for handling mail and phone calls, and the option to book meeting rooms as needed. It’s a flexible setup that gives your company a credible presence while keeping costs low.
HOW DO YOU DEFINE A MAIL FORWARDING SERVICE?
Our mail forwarding service puts you in control. Give us your preferred forwarding address and select how often you’d like your mail sent. You decide the timing and method that works best for you. Our team securely receives your mail, then forwards it according to your instructions. Fees apply based on the service options you choose.
CAN I PICK UP MY MAIL?
Of course! You’re welcome to pick up your mail during our standard weekday office hours. If you’re unsure whether anything has arrived, a quick call or email before your visit is always a good idea. That way, you can plan and enjoy a smooth, efficient stop. For extra convenience, our Las Vegas location also offers drive-thru mail pickup.
CAN I ADD ANOTHER COMPANY NAME TO MY ACCOUNT?
All Las Vegas Virtual Offices and Phone Answering agreements are set up between two businesses, as we operate strictly as a B2B service provider. Agreements can’t be transferred to another company. If you operate under a different name, you can add your DBA to your corporation or LLC at a discounted mailbox rate. Please note that each additional company or sister brand requires its own agreement and applicable fees.
DOES A VIRTUAL OFFICE REALLY SAVE MONEY?
A virtual office is a smart way to save money by reducing expenses such as office rent, utilities, daily commutes, and extra supplies, without sacrificing professionalism. It gives your business a polished presence while keeping things flexible and modern. Even better, this setup can support growth, keep your team happier, and free you up to concentrate on the work that really moves your business forward.
IS THERE A FREE VIRTUAL OFFICE ADDRESS?
A free virtual office address can be tempting, but many thriving businesses opt for a paid plan instead. Choosing a quality virtual office gives you more reliable support, greater flexibility, and the space to grow. Instead of relying on the limitations of a free service, an affordable paid plan can adapt to your business as it expands and help you build a strong foundation.
DOES VIRTUAL OFFICES OF LAS VEGAS REQUIRE A FORM 1583?
Mail-receiving services like Virtual Offices of Las Vegas prioritize helping every client complete USPS Form 1583. As a registered commercial mail-receiving agency (CMRA), we’re authorized to receive mail on your behalf after you complete the Form 1583. When you sign up for services with any CMRA, the United States Postal Service requires the Form 1583 for the client’s protection.
CAN I GET A SUITE DIRECTORY LISTING AT THIS LOCATION?
You can have your business name listed in the physical directory at our office center, boosting your company’s visibility. Suite directory listings include a monthly fee, and additional charges may apply for specific features or updates. Please note that space in the directory is limited, so availability isn’t guaranteed. This service is a simple way to help clients and visitors find your business while enhancing your professional presence.
CAN I RENT A CONFERENCE ROOM OR PRIVATE OFFICE?
At Virtual Offices of Las Vegas, we offer private offices and conference rooms perfect for everything from one-on-one meetings to larger group sessions. Our spaces can be reserved in advance, subject to availability, providing you with a professional setting whenever you need it. Whether it’s an important interview or a team meeting, our facilities help you make a great impression in a comfortable, professional environment.
IS A MOBILE OFFICE THE SAME AS A VIRTUAL OFFICE?
A mobile office gives you the freedom to work from various locations instead of a single, permanent office. If you’re looking to project a professional image without the cost of a long-term lease, a virtual office is a great solution. Many small and home-based businesses rely on virtual offices because they’re budget-friendly, convenient, and help build credibility, making it easier to operate smoothly while maintaining a professional presence.
CAN VIRTUAL OFFICES OF LAS VEGAS HELP WITH A 411 LISTING?
Our helpful team can assist with listing your assigned phone number and business address in the Las Vegas 411 directory. This listing service makes your business easier to find and helps strengthen your professional image. A one-time setup fee and a small monthly maintenance charge apply.
WHAT TYPE OF BUSINESS CAN USE A VIRTUAL OFFICE?
Virtual offices work well for businesses of all sizes. Small companies appreciate them for the cost savings and the professional image they create. Traveling professionals benefit from having access to a professional workspace whenever they need it. Startups and growing businesses love virtual offices, too, because they offer flexible, affordable solutions that easily support remote teams and evolving work needs.
IS MAIL RECEIVING INCLUDED WITH MY VIRTUAL OFFICE ADDRESS?
Mail receiving comes included with your business address, so you can relax knowing your mail is in good hands. You’re always welcome to drop by and pick it up at no extra cost. For added convenience, we also offer optional services such as mail scanning or forwarding. These extras are available for an additional fee, based on the services you choose.
CAN I USE A VIRTUAL OFFICE ADDRESS WITH THE IRS?
With a virtual mailbox, your business gets a genuine street address that’s fully compliant for tax and legal purposes. A virtual office address is more professional than using a P.O. Box or home address and lets you receive both mail and packages with ease. Virtual Offices of Las Vegas also offers scanning and mail forwarding services, so you can manage essential documents online while staying organized and presenting a polished image.
WHAT DOCUMENTS DO I NEED TO START SERVICE?
To get started with your services, we need a few things from you:
- The setup fee, along with your first month’s payment.
- A completed New Account Packet and Service Agreement.
- A valid ID for the credit cardholder (like a driver’s license or passport).
- A notarized USPS Form 1583.
We’ll keep you in the loop throughout the process with email updates about your account and service details.
WHAT STEPS DO I TAKE TO SET UP MY VIRTUAL OFFICE?
Starting with a virtual office is simple! Just visit our website, choose a Virtual Office package for Las Vegas, and complete your secure checkout. After signing up, you’ll get an email with your Service Agreement, USPS Form 1583, and other necessary forms. Once you send back the completed documents, we’ll finalize your account setup and have everything ready for you to start.
DO VIRTUAL OFFICES OF LAS VEGAS ACCEPT PACKAGES?
We’re happy to accept parcels, courier deliveries, and packets, including business documents, from all major mail carriers. To keep the office safe and manageable, we cannot accept items over 10 pounds or larger than 11-7/8” x 13-5/8”. We also cannot accept any packages containing hazardous, live, or perishable goods. This policy helps ensure your mail is handled securely and efficiently every time.
CAN I USE MY VIRTUAL OFFICE ADDRESS ON MY BUSINESS LICENSE?
Clients are welcome to use our address to meet local business license requirements. The city’s licensing authorities must approve your business type for your location, so it’s essential to check with them to ensure your industry is allowed. Using our address can make the licensing process smoother while giving your business a professional presence in the area.
HOW CAN I CONDUCT BUSINESS VIRTUALLY?
A virtual office gives your business everything it needs to operate smoothly without a physical office. With a virtual office, you can have a professional local address with mail receiving and forwarding, a local phone number with receptionists ready to answer your calls, and access to on-site conference rooms, fax, and copy services (depending on availability). It’s a convenient, cost-effective way to maintain a professional presence while handling your business virtually.
CAN I KEEP MY PHONE NUMBER AFTER I CLOSE MY ACCOUNT?
If you choose to get a Virtual Offices of Las Vegas phone number, please be aware that it is licensed by our telecom partner. The phone number is yours to use while your account is active and in good standing, but it is for our clients’ use only, and it can’t be shared or transferred to anyone else.
HOW IS A VIRTUAL MAILBOX DIFFERENT FROM A P.O. BOX?
A P.O. box is a secure mailbox at the post office where you pick up mail and small packages from the USPS. On the other hand, a virtual mailbox gives your business a real street address and can receive mail from multiple carriers. With a virtual mailbox, staff can forward, scan, or safely shred your mail according to your instructions, making it a convenient, modern solution for staying organized and professional.
WHAT IS THE COST OF MAIL FORWARDING?
Mail forwarding is simple and convenient for our clients. The total fee includes postage along with a 30% mail-handling charge, which helps cover secure processing and prompt delivery. We take care to handle your mail with attention and care at every step. If you have questions about how your mail is processed, feel free to ask our friendly staff members.
CAN I OPEN A BUSINESS BANK ACCOUNT WITH A VIRTUAL ADDRESS?
Many banks allow you to open a business account using a virtual office address. Because requirements vary from one bank to another, it’s a good idea to confirm the details directly with your chosen institution. Since virtual addresses are commonly accepted for business registration, they often work well for setting up accounts with a wide range of financial providers.
HOW IS THIS ADDRESS USED BY SO MANY COMPANIES?
Some businesses share the same address because they use a virtual office. Using the address of a virtual office provider allows business owners to have a real street address without renting expensive office space. It is a popular choice for new businesses and companies that work online or from home. Virtual office providers also follow strict rules for handling mail, keep organized records, and help businesses maintain a professional image.
COULDN'T FIND THE ANSWER TO YOUR QUESTION?
If you have any further questions, call us at 702-943-0310 or 877-943-2774, or use our Contact Us form.
PHONE ANSWERING
HOW DO YOU DEFINE VIRTUAL OFFICE LIVE ANSWERING?
“Live Answering” means a real person answers the phone when someone calls your business, with a friendly greeting tailored to your company. It makes your clients, customers, and partners feel valued, offering a personal touch. Plus, it gives your business a more professional and polished image, making it seem well-established.
CAN YOU DESCRIBE WHAT AN ADDITIONAL VOICEMAIL BOX IS?
Each Phone Answering package includes one voicemail box and seven dialing extensions. If you need more, you can add up to five extra voicemail boxes for an additional fee. Each extra voicemail box includes six dialing extensions. With these extra voicemail boxes and dialing extensions, you can easily customize your setup and make sure calls go exactly where they need to.
WHAT ARE THE LIVE ANSWERING PACKAGES?
Virtual Offices of Las Vegas offers two live answering packages and a range of add-on services. The Pro Package includes a receptionist who takes messages and sends them to your business via email (or text). The Pro Plus Package offers even more: the receptionist screens calls and follows your call handling instructions. Also, with Pro Plus, they can transfer calls straight to you. It’s a great way to get extra support for your business!
HOW DOES VOICEMAIL TO EMAIL WORK?
At Virtual Offices of Las Vegas, Voicemail to Email sends your voicemail messages directly to your inbox as audio files. When someone leaves a message, you’ll get an email with the recording attached, and the message will be removed from your voicemail box. You can listen to the message on your phone or computer, whatever is most convenient for you. While most devices support this feature, if you need help, just reach out to your IT team!
HOW DO YOU PROVIDE LIVE ANSWERING TO MULTIPLE BUSINESSES AT ONCE?
We start by setting up your live answering service to make sure everything runs smoothly. Our friendly receptionists answer calls with your custom greeting and follow your instructions to help each caller. Also, we keep our client list manageable to avoid overextending our staff. If needed, we hire more receptionists to ensure you always get reliable, top-notch service.
WHAT DOES DIRECT CALL TO CELL (DCC) MEAN?
With Direct Call to Cell, you provide us with a number where you’d like calls forwarded. To keep your personal number safe, we give you a separate number that connects to it. Most clients choose to have calls sent directly to their cell phones, so they can easily answer business calls from anywhere.
WHAT IF I HAVE CALL OVERAGES?
If you go over your plan’s call limit, each extra call costs $1. Unused calls don’t carry over to the next month, so keep that in mind. If you need more calls for the month, you have two simple choices: buy an extra block of calls at a discounted price or upgrade your plan. Either way, you’ll save with lower rates right away!
HOW DOES AN AUTO-ATTENDANT WORK?
First, Virtual Offices of Las Vegas sets up your custom business greeting in the auto-attendant system. If you’d like to record your own greeting as the business owner, that works too! Callers will hear easy menu options and then either leave a voicemail or be forwarded to another number. Extra fees apply only to special voicemail boxes or international calls. You can always upgrade to Live Answering whenever you need!
WHAT HAPPENS TO MY LIVE ANSWERING CALLS WHEN THE OFFICE IS CLOSED?
When Virtual Offices of Las Vegas is closed, you can forward calls directly to your phone with Direct Call to Cell (DCC), so you receive every after-hours call. On the other hand, you can also use an auto-attendant to answer callers and offer simple menu options. Calls can also go to voicemail if that is a better option for your business. Our Live Answering receptionist team is available weekdays from 9 AM to 5 PM (local time), not including holidays.
HOW DO I GET A TEXT MESSAGE NOTIFICATION TO MY CELL PHONE?
Text Message Notification keeps you updated by sending messages from our receptionists straight to your cell phone. When someone calls your business, our team answers and texts you the message right away. This notification system is a fast and simple way to stay informed about every call you receive. This service is only available with our Live Answering packages.
IF I END SERVICE, CAN I KEEP MY ASSIGNED PHONE NUMBER?
The Virtual Offices of Las Vegas phone number you get with your account is owned by our phone service provider. You can use it as long as your account is active and in good standing, following our Service Agreement. These numbers are reserved for our clients and can’t be shared or transferred to anyone else.
HOW DO I UPGRADE OR DOWNGRADE MY PHONE SERVICE PACKAGE?
You can add or remove Live Answering at any time during the month to match your business needs. If your business gets busier, you can even increase your call limit mid-month. We make it simple to adjust your plan, so it always fits your schedule and helps your company run smoothly.
CAN I USE MY EXISTING PHONE NUMBER?
Absolutely! You can keep your current business phone number—there’s no need for customers to learn a new one. BSSI will handle the number transfer for you, ensuring everything moves smoothly into our system. The process is simple, and we’ll guide you every step of the way so your transition is easy and hassle-free.
HOW DO YOU HANDLE TELEMARKETERS? DO THOSE CALLS COUNT ON MY PLAN?
Our team helps filter out unwanted calls and can block repeat callers that keep bothering you. If a specific salesperson keeps calling, we can block their number. While we can’t catch every single unwanted call, this screening is part of our Live Answering service. Just note that these calls still count toward your monthly call total.
WHAT GREETING WILL RECEPTIONISTS USE WHEN ANSWERING MY CALLS?
You decide how callers are greeted when our receptionists answer your phone. Whether you want a quick, simple hello or a more detailed message, we can make it fit your style. If you use an auto-attendant with menu options, your custom greeting or recorded name will play for callers. Our Virtual Offices of Las Vegas team can record it for you so it sounds professional.
CLIENT SERVICES
DO I HAVE TO PAY WITH A CREDIT CARD?
On the 1st of each month, we automatically charge your credit card for that month’s services. If there were any additional charges from earlier months, they will be included on your invoice. We gladly accept all major credit cards, but we aren’t able to process cash or check payments.
IS VIRTUAL OFFICES OF LAS VEGAS A RELIABLE COMPANY?
Virtual Offices of Las Vegas, part of Blue Sky Solutions Inc., has been a trusted partner for businesses since 2007. We’ve happily supported thousands of clients over the years, and our skilled management team and helpful customer service staff are always ready to assist. We’re also pleased to maintain an A+ rating with the Better Business Bureau, reflecting our dedication to reliable, high-quality service.
WHAT ARE THE HOURS FOR VIRTUAL OFFICES OF LAS VEGAS?
Virtual Offices of Las Vegas is open Monday through Friday, from 9 AM to 5 PM. We generally follow U.S. Postal Service holidays. On rare occasions, severe weather may change our hours, but we’ll keep you updated and work to make any disruptions as easy as possible for you.
CAN I CHANGE MY COMPANY NAME ON MY ACCOUNT?
If you need to update your account, just email us the correct documents. This is also how you can update your agreement. Examples of acceptable paperwork include Fictitious Name forms or filings with the Secretary of State. Remember, Virtual Offices of Las Vegas only handles services for the entities listed in your agreement and isn’t responsible for any other businesses.
WHY IS THERE A SETUP FEE?
The setup fee is a one-time cost for setting up your account. Most virtual office setups are completed within 24 hours, though it can take up to 48 business hours in some cases. We’ll send you email updates throughout the process, so you always know what’s happening and when your account is ready to go.
WHAT IS YOUR CANCELLATION POLICY?
Once your initial three-month term is complete, your service continues on a month-to-month basis. If you’d like to end your service, simply give us 30 days’ written notice. Your account will close at the end of that calendar month. Any usage charges from your final month will still be billed, and the remaining balance will be charged to your card on file on the 1st of the following month.
WHAT EXTRA SERVICES CAN I BE CHARGED FOR?
Some services may come with extra fees, like handling or checking mail, going over your phone call limit, or making international calls. Using on-site resources like copy machines or meeting rooms also has a cost. At Virtual Offices of Las Vegas, we’re upfront about all charges. There are no hidden fees, and you’ll always know what to expect as part of your agreement.
CAN I CHANGE MY CREDIT CARD ON FILE BY MYSELF?
If you need to change the card on your account, simply open a receipt or paid invoice email and use the billing link provided. It’s a quick and easy way to make updates whenever you like. You’re also welcome to call our team, and we can update your payment details over the phone.
DO YOU USE AN EFAX NUMBER?
With an eFax number from Virtual Offices of Las Vegas, your faxes are delivered right to your email inbox. When a fax is sent to your number, it’s converted into a PDF and emailed to you right away. This makes it simple to read, download, or share your documents. No fax machine is needed, and everything is easy to manage digitally.
DOES MY VIRTUAL OFFICE COME WITH A MAILBOX NUMBER?
Yes, you will receive a unique identifier once your account is active. This is a simple three-digit number added after our suite number, separated by a hyphen. It helps us quickly match your mail and account details, even if your business name isn’t listed. This number keeps everything neat, accurate, and easy to manage right from the start.
HOW WOULD YOU HANDLE IT IF MY CLIENT SHOWED UP AT THE OFFICE?
When a client comes to our office asking for you, our receptionist will greet them and let them know you’re unavailable. We don’t share private information like your phone number or forwarding address. Instead, we’ll collect the client’s details and notify you that they visited, ensuring everything stays professional and secure.
DOES A VIRTUAL OFFICE COME WITH A LONG CONTRACT?
Your virtual office begins with a three-month contract, and after that, it switches to a month-to-month plan. If you decide to end your service, just provide a written notice 30 days in advance. Our goal is to keep things simple and flexible, so your plan can adjust easily as your business needs change.
WILL MY ADDRESS LOOK LIKE A REGULAR ADDRESS?
Your virtual address works just like a regular business address. It will look very similar to the address below:
Your Name or Company Name
3651 Lindell Rd Ste D-###
Las Vegas NV 89103
Our virtual office address is professional, easy to use, and helps your business look polished and make a great impression on clients and partners.
CAN I TAKE A TOUR BEFORE SETTING UP MY ACCOUNT?
Of course! Just get in touch, and we’ll find a convenient time for you to tour the building. We’re happy to set an appointment to walk you through the space and answer any questions you have about our virtual office services. We’re excited to show you around our business center!
DO YOU PROVIDE MAIL NOTIFICATIONS?
Whenever a package or tracked mail item arrives for you, we’ll send you an email notification right away. Want to see all your mail as it comes in? You can add our mail scanning service. This service provides high-quality digital copies of your mail as soon as we receive it, so you can check everything quickly and conveniently from wherever you are.
CAN I USE GOOGLE TO VERIFY MY ADDRESS HERE?
Many clients have been able to use their virtual office address to set up a Google My Business listing. That said, Google makes the final decision, so Virtual Offices of Las Vegas can’t promise it will be approved. If you run into problems, checking Google’s support resources is the best next step. Watch out for any service that claims guaranteed approval—no one can guarantee it.
CAN I USE A VIRTUAL OFFICE ADDRESS TO REGISTER MY LLC?
Yes, in most cases, you can use a virtual office address to register your LLC, corporation, or other business entity. Some states and industries may have rules about how a virtual office can be used. Before you register your business, check local laws and industry requirements to ensure your virtual office complies with all rules and guidelines.
IS A LEASE AGREEMENT AVAILABLE FOR MY VIRTUAL OFFICE?
Virtual offices don’t come with a standard lease agreement. Instead, we provide a digital copy of your Service Agreement, which can often be used in its place. This is the same document you sign when opening your Las Vegas virtual office, and it includes your company name, business address, and details about the services we provide.
